Background
A renowned luxury hotel in Scotland, originally a Victorian mansion and now boasting over 400 guest rooms, was facing persistent water hygiene concerns. Over decades, numerous extensions and refurbishments had created a labyrinth of legacy pipework. This made effective Legionella control a growing challenge, especially in stagnant and hard-to-reach areas.
Keen to protect guests and preserve service quality, the hotel’s management team sought a discreet, sustainable solution that would avoid disruption while enhancing long-term water safety.
The Challenge
Due to the building’s age and historic modifications, pipe layouts included inaccessible dead legs and low-flow areas prone to biofilm and microbial growth. Traditional flushing and chlorination efforts had become increasingly ineffective, while the use of chlorine dioxide raised concerns over chemical odours, drum storage, and health & safety within a luxury environment.
Our Solutions
The Genox water disinfection system was selected for its ability to improve water hygiene using a safer, more sustainable approach. Genox produces hypochlorous acid (HOCl) on site, using only salt, water, and electricity, eliminating the need for hazardous chemicals or plastic drums.
Installation Highlights:
- No invasive works needed, ideal for listed and heritage properties
- Compact unit with sustainable operation
- Designed for continuous protection, even during low-occupancy periods
- Performance optimised through expert commissioning and fine-tuning
Value Delivered
- Improved Legionella control in historically problematic zones
- Minimal disruption to guests and operations
- Safer dosing solution with reduced manual handling
- Supports the hotel’s commitment to sustainability and brand excellence
This success story reinforces Genox as a proven choice for heritage and hospitality venues across the UK.