Background
A national property and facilities management company partnered with Marlowe Environmental Service’s training division, HX Training, to provide their team with engaging and informative compliance training. Having booked multiple courses, the client described their overall experience as highly positive, praising the professionalism, quality, and consistency of the team.
Challenge
As a business with ongoing training requirements, the client needed flexible training solutions that could accommodate last-minute bookings and ensure staff received essential compliance knowledge without disruption. They were seeking a provider that could deliver courses efficiently online, while maintaining a high standard of delivery.
Solution
We delivered a series of virtual Water Compliance training courses, designed to be both comprehensive and accessible.
A standout moment came from Lisa Huntley, our Senior Sales Executive, who went above and beyond to support the client by accommodating last-minute scheduling requests with professionalism and flexibility. Her commitment helped ensure the training programme stayed on track, providing seamless delivery even under time pressure.
The training facilities and online setup were described as “great,” providing everything needed for effective learning. Trainers were praised for their clear, down-to-earth delivery style and for making complex topics easy to understand.
Value Added
The training sessions had a clear and lasting impact on the client’s team. Employees reported:
- Boosted confidence in their roles
- Improved understanding of key compliance processes
- Greater capability in applying knowledge to day-to-day operations
In particular, training on bacterial sampling was highlighted as invaluable, helping staff appreciate the importance of accurate monitoring and how it supports both compliance and safety in daily work.
Feedback
The client rated the training as “excellent” – well-structured, informative, and delivered by knowledgeable professionals. The combination of high-quality content, flexible scheduling, and expert trainers has made HX Training an ongoing partner of choice. They would “definitely” recommend HX Training.
“We have been very pleased with the quality and professionalism of the HX Training experience. The team has found their sessions both informative and engaging. The courses are well-structured, the trainers are approachable, and the training has given our team real confidence in their roles.”
– Client Quote
Supporting Your Requirements
If you’re looking for flexible, high-quality training that adapts to your operational needs, speak to HX Training today. Whether on-site or remote, our team is ready to deliver expertise wherever you are.
Get In Touch Today: https://www.marlowe-es.com/contact-us/