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Background
A leading client in the sports sector is recognised globally as one of the world’s most prestigious sporting venues. As the host of high-profile international events, the venue must uphold the highest hygiene and fire safety standards, particularly in the lead-up to globally watched tournaments. This case study explores how Marlowe Environmental Services completed kitchen extract cleaning at the leading sports venue.
Challenge
The venue had previously faced compliance-related challenges. It required clear and certified evidence of kitchen extract system compliance – something earlier reports had failed to deliver effectively. There was also a fire risk due to the potential for excessive grease build-up within extract systems.
Compounding this was the challenge of planning and coordinating access across a number of kitchens, many of which were actively in use. Matching the systems to plant room fans required interpretation of kitchen extract system drawings — something only experienced engineers could handle efficiently.
Solution
This project, completed at the end of May 2025, required coordination across approximately 40 kitchens throughout the grounds, highlighting Marlowe Environmental Services capability to manage large-scale, time-sensitive cleaning projects in complex, operational environments.
The Marlowe Environmental Services team developed and implemented a structured cleaning schedule, carefully aligned with staff availability and kitchen operating hours. Each day, the engineering team provided detailed service sheets outlining which kitchens had been cleaned, and the plan for the next day, ensuring transparent communication throughout the project.
Although the cleaning process followed standard industry practices, the scale and logistical requirements of this major sporting site made this a complex assignment.
Our experienced engineers ensured that each of the 40 kitchens were serviced thoroughly, identifying areas where additional access was needed to improve the thoroughness and compliance of the cleaning work.
Value Added
- As a result of detailed planning and execution, the client now has certified, detailed reports that meet compliance expectations. The cleaning revealed areas where further access improvements could be made, giving the client greater insight into the systems and enhancing long-term safety.
- Additionally, the team were able to respond to the client’s needs flexibly, including rescheduling parts of the work due to ongoing building works within one of the main facilities — further strengthening the partnership.
Feedback
“The client was pleased with the compliance reports, especially as previous documentation had not met expectations. Our flexibility around scheduling and attention to detail was appreciated.” – MES Account Manager
Marlowe Environmental Services work at this leading sports sector venue stands out as one of the more complex kitchen extract cleaning projects due to the number of systems, the level of planning required, and the high-profile nature of the site. Through adaptability, transparency, and technical expertise, we delivered results that serve both compliance and peace of mind.
Supporting Your Requirements
Our expert team offer nationwide coverage with many of the team specialising in Kitchen Extract Cleaning. Contact our dedicated team of account managers for more information.
Get In Touch Today: https://www.marlowe-es.com/contact-us/