Enhancing Water Safety in a Historic Luxury Hotel

Background A renowned luxury hotel in Scotland, originally a Victorian mansion and now boasting over 400 guest rooms, was facing persistent water hygiene concerns. Over decades, numerous extensions and refurbishments had created a labyrinth of legacy pipework. This made effective Legionella control a growing challenge, especially in stagnant and hard-to-reach areas. Keen to protect guests […]
Reducing Risk and Energy Costs in Hospitality with Genox

Background A prominent UK hotel group, managing multiple properties nationwide, adopted a forward-thinking approach to water hygiene by implementing secondary disinfection in place of high-temperature control methods. This shift was driven by a desire to reduce energy usage and environmental impact while maintaining safe, compliant water systems across all sites. The Challenge Rather than waiting […]
Safeguarding Midlands University Systems

Background Marlowe Environmental Services is working with a well-known and respected Facilities Management company for a University based in the Midlands, to provide a range of water treatment services. These services include water hygiene monitoring, cleaning, and disinfection, as well as closed system remedials. These services are provided across the University’s various campuses. Challenge Our […]
Fast, Safe, Sustainable: Rapid Legionella Response in the Hospitality Sector

Background When a confirmed case of Legionella emerged at a leading hospitality venue, time was of the essence. With guest safety and business continuity on the line, the facilities team acted quickly, selecting the Genox disinfection system for immediate installation. The Challenge Urgent intervention was required to restore water safety without impacting service delivery. Traditional […]
Scalable and safer water disinfection for high-profile tenants

Background In 2024, a prestigious office space in the heart of London, home to globally recognised broadcasters and media groups, reached out via our website for a water hygiene upgrade. While initially exploring Ultralox, a tailored site assessment identified the Genox Mini as a better fit due to system capacity and plant room layout. The […]
Enhancing Data Centre Efficiency with Cutting-Edge Softening Solutions

Background After the site had installed Excool Adiabatic units to provide cooling to their data halls. The manufacturer claimed that there was very little in maintenance required on these units and scale would not be an issue due to the pre filtration. All of the units were supplied from Town mains via break tanks. When […]
Achieving Significant Legionella Reduction Through Copper–Silver Ionisation For Southern Hospital

Background A large southern hospital collaborated with Marlowe Environmental Services to implement the BifiPro II Copper & Silver Ionisation Unit, aimed at eradicating Legionella within one of its buildings. Installed in February 2025, the system has demonstrated outstanding efficacy through a comprehensive sampling programme, achieving a significant reduction in Legionella positivity and enabling the removal […]
Leading the UK Data Centre Revolution: Innovative Water and Cooling Solutions

Background We have established a strong operational and strategic presence in the UK data centre market, delivering high-impact water treatment and cooling solutions to some of the largest operators in the country. Our portfolio spans over 20+ active UK data centre sites, representing hundreds of megawatts of IT load. The Challenge High water demand: Large-scale […]
Strengthening Water Safety at a University Residential Block

Background A well-regarded UK university was facing ongoing water hygiene challenges in one of its large residential blocks. The building’s age and legacy pipework contributed to persistent Legionella issues, raising serious concerns around compliance, student safety, and system reliability. With hundreds of students living on-site throughout the year, a robust and low-disruption solution was urgently […]
Tackling Persistent Legionella in a Historic University Campus

Background A prestigious UK University,home to a blend of Victorian and Edwardian buildings,was facing escalating water hygiene challenges. Years of architectural evolution had left a legacy of complex plumbing, including inaccessible dead legs and redundant pipework. Despite robust water management protocols, high Legionella counts persisted, particularly in hard-to-reach areas. The University engaged our team to […]
Upgrading Water Safety at an Office on the South Coast Insurance Sector

Background At a large corporate office on the South Coast , occupied by a well-known insurance provider and managed through facilities management partners, water hygiene had become a growing concern. The site’s chlorine dioxide system,installed over ten years ago,was nearing the end of its service life, with performance and reliability beginning to decline. The Challenge […]
Delivering Water Hygiene Excellence for a Leading London Theatre

Background This iconic London venue, globally recognised for its world-class performances in dance and the performing arts, is just as committed to excellence behind the curtain as it is on stage. With the wellbeing of staff, performers, and visitors a top priority, its management team maintains a proactive approach to building safety,including rigorous water hygiene […]