Enhancing Water Safety in a Historic Luxury Hotel

Background A renowned luxury hotel in Scotland, originally a Victorian mansion and now boasting over 400 guest rooms, was facing persistent water hygiene concerns. Over decades, numerous extensions and refurbishments had created a labyrinth of legacy pipework. This made effective Legionella control a growing challenge, especially in stagnant and hard-to-reach areas. Keen to protect guests […]
Reducing Risk and Energy Costs in Hospitality with Genox

Background A prominent UK hotel group, managing multiple properties nationwide, adopted a forward-thinking approach to water hygiene by implementing secondary disinfection in place of high-temperature control methods. This shift was driven by a desire to reduce energy usage and environmental impact while maintaining safe, compliant water systems across all sites. The Challenge Rather than waiting […]
Fast, Safe, Sustainable: Rapid Legionella Response in the Hospitality Sector

Background When a confirmed case of Legionella emerged at a leading hospitality venue, time was of the essence. With guest safety and business continuity on the line, the facilities team acted quickly, selecting the Genox disinfection system for immediate installation. The Challenge Urgent intervention was required to restore water safety without impacting service delivery. Traditional […]
Training That Travels: Upskilling A National Holiday Park Operator

Background A large Hospitality operator client, based in the UK, operating holiday parks across rural and coastal locations, provides retreats for millions of holidaymakers and supports thousands of holiday home owners nationwide. Challenge The hospitality operator approached our training division, HX Training initially for legionella training. Following positive feedback from these courses, the client then […]
Delivering Water Hygiene Excellence for a Leading London Theatre

Background This iconic London venue, globally recognised for its world-class performances in dance and the performing arts, is just as committed to excellence behind the curtain as it is on stage. With the wellbeing of staff, performers, and visitors a top priority, its management team maintains a proactive approach to building safety,including rigorous water hygiene […]
Supporting Water Hygiene in a Leading UK Hotel Chain with Genox

Background A prominent UK-based hotel group, operating one of the largest and most recognisable portfolios in the sector, manages a widespread estate comprising hundreds of properties nationwide. With a mixture of newly developed and longstanding sites, the organisation is tasked with maintaining high standards of water hygiene across a diverse and ageing infrastructure. The Challenge […]
A gentle, effective shift to sustainable water hygiene

Background A prestigious 19th-century coastal hotel, nestled along the South Devon shoreline, offers guests a blend of historic charm and modern comfort. Renowned for its grand architecture, exceptional hospitality, and seaside views, this destination serves both leisure travellers and professional guests with luxury rooms, spa and wellness facilities, and award-winning dining. The Challenge The site […]